Privacy Policy

Introduction

Luxesaver ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

We are a custom fabrication lab located in Plano, Texas, specializing in epoxy river furniture, CNC machining, laser cutting, and custom woodworking. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you interact with us, we may collect:

• Contact Information: Name, email address, phone number, and mailing address
• Project Details: Design preferences, measurements, material choices, and custom specifications
• Payment Information: Billing address and payment method details (processed securely through our payment providers)
• Communication Records: Emails, consultation notes, and project correspondence
• Account Information: Username and password if you create an account

Automatically Collected Information

When you visit our website, we automatically collect:

• Device Information: Browser type, operating system, and device identifiers
• Usage Data: Pages visited, time spent on pages, and navigation patterns
• Location Data: General geographic location based on IP address
• Cookies: Small data files stored on your device to improve your experience

How We Use Your Information

We use your information to:

• Process and fulfill your custom furniture orders and projects
• Communicate with you about your project status, quotes, and deliveries
• Schedule consultations and workshop visits
• Process payments and send invoices
• Respond to your inquiries and provide customer support
• Send project updates, newsletters, and promotional materials (with your consent)
• Improve our website, products, and services
• Comply with legal obligations and protect our rights

Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Payment processors, shipping companies, and email service providers who help us operate our business
• Professional Partners: Designers, installers, or contractors involved in completing your project (with your knowledge)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate security measures to protect your personal information, including:

• Secure Socket Layer (SSL) encryption for data transmission
• Secure storage of personal and payment information
• Limited access to personal information by authorized personnel only
• Regular security assessments and updates

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

Your Rights

You have the right to:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a commonly used format

To exercise these rights, please contact us using the information below.

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience. You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

We may use analytics services like Google Analytics to understand how visitors use our website. These services may collect information about your visits.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: